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Smartere innkjøp med rollestyring

De nyeste funksjonene i Ditechs kundeportal er utviklet basert på konkrete tilbakemeldinger og behov fra kundene våre. Målet har vært å gi bedre kontroll, tydeligere ansvar og en mer strukturert innkjøpsprosess.

Kundeportalen tilpasset komplekse organisasjoner

Mange av våre kunder opererer med komplekse organisasjonsstrukturer. Konsern, rederier og virksomheter med desentralisert drift har behov for løsninger som gir fleksibilitet lokalt, samtidig som kontroll og ansvar kan samles sentralt.

Kundeportalen gjør det mulig å samle innkjøpsprosessen i ett system, der bestilling kan utføres der behovet oppstår, mens innkjøpsansvar og godkjenning håndteres på riktig nivå i organisasjonen

Test ut våre nye funskjoner selv:

Optional PO requirement
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For organizations that require additional control, a mandatory PO number can be enforced before an order can be completed.

  • Orders cannot be submitted without a registered PO number
  • The PO number follows the order throughout the entire process
  • Simplifies alignment with internal procedures and financial systems
  • Fully optional and configurable to match the customer’s internal policies

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Order approval workflow
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The approval workflow ensures that all orders are reviewed before being submitted. This creates a structured, traceable, and efficient purchasing process.

The requester selects an approver before submitting the order

The approver receives an email with direct access to the order

The order can be approved, rejected, or commented on

The requester automatically receives the order status and any associated comments

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Purchase on behalf of others

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The purchase on behalf of functionality allows users to place orders for other units within the organization without switching user accounts or logins.

Head office or purchasing managers can order on behalf of departments or vessels

Simplifies purchasing in organizations with decentralized operations

Provides improved visibility and control across the organization

Reduces the need for multiple user accounts and logins

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New features in the customer portal

The latest features in Ditech’s customer portal are driven by direct customer feedback and real operational needs. The objective has been to strengthen control, clarify responsibilities, and support a more structured and efficient purchasing process.

Role based access control

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Define who can place orders, approve purchases, and complete transactions. The functionality is tailored to the organization’s structure and purchasing workflows.

Roles can be configured across multiple customer accounts

Purchasing authority can be centralized while ordering is handled locally

Well suited for groups, shipping companies, and organizations with multiple business units

Provides clear role definition and accountability throughout the purchasing process

Onboarding support

The solution provides clear advantages for organizations seeking greater structure and efficiency in their purchasing operations:

  • Improved control over purchasing and costs
  • Clear role definitions and accountability
  • Documented and fully traceable decision making
  • Optional enforcement of PO number requirements
  • Reduced risk of ordering errors
  • More efficient collaboration across departments and organizational levels
  • All purchasing activities managed in one portal, tailored to your organization’s structure and workflows

Role based access control allows you to assign different permissions and responsibilities to users based on your organizational structure, such as purchaser, approver, or requester.

Contact us by phone or email, and we will help you configure and activate the new functionality to suit your organization.

Yes. The solution is designed for organizations with multiple departments, vessels, or subsidiaries, allowing roles to be configured across all customer accounts you manage.

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